Customer-account UI
A custom Shopify app surfaces held items in the customer account experience, rather than relying on manual email updates.
ECOMMERCE / TOOLS / In use
Hold Box.
Making combined shipping practical for collectors placing multiple orders.
PROJECT 03 / 03
01 / THE PROBLEM
What needed solving
Collectors often purchase items across multiple visits. Shipping each order immediately creates unnecessary shipping costs and makes it harder for the store to keep track of items customers want held.
02 / THE APPROACH
What I built
A custom Shopify customer-account experience lets customers view purchases held at the store and request shipment when they are ready to combine orders.
Technical breakdown.
Order lifecycle
The workflow has to reconcile paid orders, fulfillment status, and physical items that remain on hold at the store.
Shipping workflow
Customers can build up a Hold Box across orders and later arrange consolidated shipping, subject to store thresholds and policies.
Real-world testing
The app has been tested against actual store workflows, including cases where marking an order fulfilled affected its visibility in the customer portal.
Technology & integrations
ShopifyCustomer account extensionOrder / fulfillment workflows
Designed for A1 Diecast's real store operations.